Logic Inspection Group – Cancellation, Rescheduling & Refund Policy

Appointments must be canceled at least 24 hours before the scheduled inspection time to avoid a cancellation fee.
Cancellations made within 24 hours of the scheduled inspection will incur a $150 cancellation fee.
If the inspector arrives at the property and is unable to complete the inspection due to lack of access (e.g., locked doors, tenant refusal, property not ready, etc.), the appointment will be considered a late cancellation, and the $150 cancellation fee will apply.

Clients may reschedule their inspection at least 24 hours in advance without penalty.
Rescheduling within 24 hours of the inspection is subject to availability and may be treated as a cancellation if another time cannot be accommodated.

If the client, agent, or an authorized individual is not present to grant access at the scheduled time, the inspector will wait up to 30 minutes before considering the appointment a no-show.
A no-show will be treated as a cancellation within 24 hours, and the $150 fee will apply.

If an inspection is canceled more than 24 hours in advance, the inspection fee will be refunded minus any credit card processing fees that were incurred at the time of payment.
If an inspection is canceled within 24 hours, the $150 cancellation fee will apply, and the remaining balance will be refunded minus any credit card processing fees.
If the client cancels escrow after prepaying for an inspection, they are still subject to the cancellation policy outlined above.
No refunds will be issued for inspections that have been completed, unless an error was made by the inspector.

Exceptions to this policy may be made for emergencies or unforeseen circumstances at the discretion of Logic Inspection Group.